Ordering Live Oak Trees FAQs

Click a question below to view the answer.

• Do you sell to anyone?

  Yes. Individuals, professional landscapers, landscape architects, developers, city and county municipalities, companies and more buy their big live oak trees from Southern Pride Tree Farm. Discounts are applied based on the quantity of trees purchased. It is always recommended that you hire a professional to handle and plant these very big (and heavy) trees.

• Do you guarantee your live oak trees?

  No. Southern Pride Tree Farm takes pride in assuring our customers receive the healthiest (see our Quality Root System Guarantee) live oaks possible from our Florida live oak tree nursery partners. We can not guarantee trees as we have no control over the handling, planting and care of the tree once it leaves the nursery.

• Where do you deliver?

  We deliver anywhere a live oak tree will grow (see in what zone will live oak trees grow information on this site): Southern Pride Tree Farm and our partner nurseries are located in Florida and we ship trees to Texas, Louisiana, Mississippi, Alabama, Georgia, of course anywhere in Florida, coastal Virginia, North Carolina and South Carolina.

  We also hire only experienced, on-time and insured tree transport companies on our customer's behalf to assure your live oak trees arrive on-time and in the same condition as they left the nursery.

• Now that I know where to buy big live oaks, can I just pick them up?

  Yes. You can pick up your live oak trees. However! The smallest tree we sell weighs about 8,000lbs (4 tons!) with bigger trees upwards of 20,000lbs (10+ tons) each. Trees will range from 28 feet in overall height to 45 feet in length. You will need heavy equipment, a semi-tractor, a protective tree tarp, and tree bar to support the tree while traveling down a road or highway. We actually always recommend leaving this part up to the professionals.
  
  We are always happy to help with coordinating schedules between ourselves, tree installers or landscapers, equipment operators and transport companies to help make your new tree installation goes smoothly.

• I have scheduled my live oak tree delivery date, can I change it?

  Yes, of course. Communication is the key! You must give us as much notice as possible with no less than 48 business hours before your scheduled delivery. Because all tree transport companies are independent contractors and drive for many different nurseries and customers they will charge for the delivery when given less than 48 hour notice.

  If you do not communicate a schedule change before 48 hours of tree delivery you will be charged for the delivery by the transport company.

• How do I get discounts on your live oak trees?

  Our pricing is "direct from the tree grower" and very competitive in the QUALITY live oak tree market. You can always find a cheaper big live oak tree, just not from us. We consider the health of a 4+ ton tree very important! There can be discounts on live oak trees with quantity purchases and we do have a sale from time to time.

• Do you accept credit cards?

  No. We do not accept credit cards. We have researched credit card merchant options and have determined with the infrequency of using credit cards and high dollar amounts it just doesn't make sense for our business or our customers. We do accept your good check for payment.

• Do you plant the live oak trees?

  No. It is required that the customer have tree installation professionals and/ or proper equipment able to lift the trees from a semi tractor trailer when your trees arrive for installation. Equipment is usually supplied by the landscaper or installer, or more experienced customers will rent the equipment necessary. If you don't know of anyone in your area check with us as we have a network of professional tree installers and landscaper customers all over the south and eastern U.S. If one of our professional customers is close to your location they may be available to help you plant your trees.

• Where can I get information on planting & caring for the live oaks trees?

  Of course we're here to help with any questions before and after the sale. You can also refer to the Roots Plus Growers Tree Planting Cue Card < you will need Acrobat Reader to download and view it it here.

• Can you recommend someone in my area to help me plant my trees?

  Since 1990, we have worked with a lot of big tree installers, professional landscapers and their customers across the south and eastern United States to assure proper equipment and planting of these very big (and heavy) live oak trees. We can usually offer contact information on a company or individual in your area for you to interview about your project along with those you might find yourself.

  PLEASE NOTE: We do not refer or recommend companies and / or individuals to install your tree/s: It is important for you to research, check references, and question the experience and integrity of any professional you hire to assure they have the experience and proper equipment for your tree planting service.

• How can I reserve Live Oak trees for a future date?

  Southern Pride Tree Farm can reserve an order of live oak trees up to 6 months (from date of contract) with Contract and 50% deposit. Please note: Deposits are non-refundable after 30 days of receipt as we hold live oak trees out of inventory, manage, and care for the trees in the live oak tree nursery on your behalf until delivery. After 6 months additional fees will need to be negotiated between you and us for continued care of the trees or require default of deposit.

• When do I pay for my live oak trees?

  Customers are required to send checks for their invoiced trees and transport company no less than 7 days in advance of shipping (via traceable mail like UPS, USPS or FedEx). An email will be sent with confirmation of balances, dates, times and payment deadlines. Transport companies receive their checks and paperwork only when loaded with your order.

  Deposit and Contract are required for tree orders where the estimated delivery will after be over 30 days. Deposits are refundable if you cancel your order within 30 days of your signed Contract. Deposits are not refundable for orders held over 30 days. See How can I reserve live oak trees for a future date? for more information.

• We have sent full payment in advance and have now decided we do not want our order of trees. Is there a cancellation fee?

  Yes. Trees and transport require full payment be made at least 7 days prior to shipping the trees. To this point a lot of preparations have been made all schedules coordinated and confirmed. Should you need to cancel please do so as soon as you can up to 48 hours prior to shipping to avoid any fees.
  
  Cancelling with less than 48 hours notice will incur the transportation fee. Additionally cancellation on day of loading or day of delivery will incur 50% of the tree invoice for tree handling, loading and unloading fee. Contracted trees, or trees held over 30 days, cancelled on day of loading or day of delivery, will incur 100% loss of payment for both trees and transport.
• We have scheduled our delivery, sent payment in advance and now the delivery time has been extended past 30 days. Is a deposit and contract required?

  We try to be as flexible and understanding about landscaping projects going late as we can for you. If we have your payment for the trees we will work with you as long as you need and as long as you are communicating with us about the delivery timeline.